We have had nothing but problems with Steam Showers Inc.'s product, the Ariel steam shower. Over half of the shower's parts have had to be replaced within 2 years.
Moreover, the actual steam unit died after only 3 years. Finally, the glass shower back wall shattered into a million pieces one day hours after its last use. Customer Service is a JOKE. We are under warranty and they will not budge.
Our shower is unusable and we are completely frustrated.
We filed a complaint with BBB and are at a standstill until the company rights their wrongs. Unsafe, poorly made, waste of money, the worst customer service.
Monetary Loss: $1500.